Core features
Session replays
A drop-off is a question. The recording is the answer.
What a replay is
Not a video. Seentics records the DOM — the structure of the page and every change to it — and replays it in the browser. That means text stays selectable, the recording stays sharp at any size, and a session costs a fraction of what video would.
Turning it on
Recording is off until you enable it for a site in Settings → Features. Until then the recorder is never downloaded — it is a separate ~56 KB file that only loads once recording is on and the visitor is sampled in.
It costs nothing while it is off
What you see alongside the player
| Tab | Contents |
|---|---|
| Summary | Browser, device and OS, country, entry and exit page, when it started, how long it runs, pages viewed. |
| Timeline | Events in order, with rage clicks and errors marked so you can jump straight to the moment. |
| Errors | JavaScript errors and unhandled promise rejections that fired during the recording. |
| Console | Console output captured as it happened. |
| Network | Requests with method, status and timing. |
They share one clock with the player, so pausing at the moment something broke shows you the console line and the failed request that go with it.
Signals on the session list
- Rage clicks — three or more clicks within about a second inside roughly a 50×50 px area. Usually something that looks clickable and is not.
- Client errors — a JavaScript error or unhandled rejection fired while recording. Console warnings and failed requests do not set it.
Both are filterable, so “show me sessions that broke” is one click rather than a hunt.
Privacy
Form fields and rich-text editors are masked — always, not as a setting. Typed values never leave the browser. For anything else you do not want captured, mark the element with data-seentics-block or data-seentics-mask.
A recording also stores console output, request URLs and JavaScript errors, scrubbed for credentials and addresses on the way out. What that covers — and how to switch either sidecar off — is in privacy, along with the element attributes.
From a number to a session
Replays are most useful arrived at from something else — a funnel step that loses people, a page with a strange bounce rate, a spike in errors. Start with funnels, then watch the sessions behind the step.